We at MIKAHSIQ Jewelry value your privacy and are committed to protecting your personal information through responsible data management. Our privacy practices are in accordance with the Personal Data Protection Act 2010 (PDPA) in Malaysia.
This Privacy Policy explains how MIKAHSIQ Jewelry manages your personal information. It includes details of how we collect, record, use, store, hold, transfer, and disclose your personal information.
By visiting the MIKAHSIQ Jewelry website or by providing us with your personal data—whether through our website, enquiry forms, membership signups, or by any other means—you accept and consent to the terms of this Privacy Policy.
1. CONSENT & DATA COLLECTION
The terms “Personal Data” and “Personal Information” include any information we collect that identifies you or from which you are reasonably identifiable. Personal data is collected through our physical stores, online platforms, enquiry and membership forms, or during purchase transactions.
Information collected can include, but is not limited to: your name, contact details, demographic information, preferences, and payment details.
The provision of personal data such as your name, email address, contact number, and payment details may be indicated as compulsory in order for MIKAHSIQ Jewelry to fulfill specific purposes outlined below. We may be unable to provide our services if such information is not provided.
2. PURPOSE(S)
Your personal data may be collected, used, and/or processed for the following purposes:
- VIP membership registration, verification, and access to privileges
- Customer account registration and login to our website
- Personalisation of website content
- Product reservations and purchases
- Product servicing and repair requests
- Handling customer enquiries and feedback
- Delivering customer service support
- Sending updates on new showrooms, events, promotions, products, and services
- Facilitating your participation in contests, campaigns, and lucky draws
3. DISCLOSURE OF INFORMATION
Your personal data may be disclosed to third-party service providers or agents (within or outside Malaysia) engaged by MIKAHSIQ Jewelry for the above purposes.
These service providers are required to comply with confidentiality agreements and may only use your data to perform services for MIKAHSIQ Jewelry, not for their own purposes.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
4. ACCESSING, CORRECTING, AND AMENDING YOUR PERSONAL DATA
We take reasonable steps to verify the accuracy of your personal information at the point of collection. However, you remain primarily responsible for the accuracy of the data you provide.
You may access, review, and update your personal data by editing your profile or by contacting us directly. To correct or amend data submitted through our website, forms, or stores, please email us at hello@mikahsiq.com.my
We will comply with such requests to the extent required by applicable laws.
5. RETENTION OF INFORMATION
Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected, or as required for business, operational, or legal reasons.
If you unsubscribe from our communications, your data may still be stored in our systems to the extent permitted by law.
6. CONFIDENTIALITY AND SECURITY
MIKAHSIQ Jewelry implements appropriate technical, administrative, and physical measures to protect your personal data against unauthorized access, use, or disclosure. Our internal policies require employees and data processors to uphold the confidentiality of your data at all times.
